Story of W H Smith & Son

Topics:

  • Name Business administration inc procedures, processes, premises, etc

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Notes:

1st ed 1921 but subsequently substantially revised. Pocklington wrote first edition, 1921, and Foat those of 1932 and 1937. Prepared for internal staff use including an explanation of the organisation of the business. Structured in seven parts: 1] 'Brief history of the firm from 1792 to 1955' [pp3-44]; 2] 'Round the head office departments' [pp49-145] x 20 departments; 3] 'A glance at the retail branches' [pp149-54]; 'The wholesale house' [pp159-66]; 'Social, provident and benevolent activities' [pp171-80]; 'Heads of the firm' [pp185-220]; 'Some events in the history of the business' [pp225-42]